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JOBS

AEROSOLES

Sales Associates - Full time

Sales Associates - Full time

Closing Date: Mar 14

Our team consists of energetic, results driven individuals who are self-motivated and committed to a high level of customer service. At Aerosoles shoes we are passionate about our product and our core values remain the same...comfort, style, quality and real value.

We are looking for a mature full time sales associate with flexible availability including weekends.

Career minded candidates must demonstrate exceptional communication and customer service skills with 1-2 years of sales experience in a retail environment.

 

Either contact store manager at 905 830-0111, fax resume to 905 830-1115 or email resume to: careers@aerosolescanada.com

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BAGGERY

Sales Associate - Part time

Sales Associate - Part time

Closing Date: Mar 07

You will be dealing with sales, managing inventory, cash, setting up displays and tidying the store. Must have excellent customer service skills, be able to multitask, able to work in a fast paced environment and experience in retail preferred.

Take resume to the store

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BOATHOUSE

Store Manager and Assistant Store Manager

Store Manager and Assistant Store Manager

Closing Date: Mar 14

Take resume to the store

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BOOSTER JUICE

Crew Member - Permanent Part time

Crew Member - Permanent Part time

Closing Date: Mar 21

If you love smoothies and are out-going, responsible and self-motivated - we have a job for you! You offer a customer-focused mindset; we offer a fast, flexible and fun place to work. Must be available to work days, evenings, weekends and holidays.

 

Please drop resume off at store.

 

 

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CONTINENTAL BANK

Customer Service Teller - Part time

Customer Service Teller - Part time

Closing Date: Mar 21

We are looking for a part time teller/customer service representative. Applicant must have excellent communication and customer service skills.

NO PHONE CALLS PLEASE

Take resume to the store or email stephanied@continentalcurrency.ca

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EDDIE BAUER

Assistant Manager

Assistant Manager

Closing Date: Mar 31

Assistant Manager | Active Outdoor Retailer | Upper Canada Mall

 

Eddie Bauer - The Original Outdoor Outfitter

Innovation, quality and an appreciation of the outdoors: The passions of our founder, Eddie Bauer, remain the cornerstone of the Eddie Bauer business today. In conjunction with innovative design and exceptional customer service, Eddie Bauer offers premium-quality clothing, accessories and gear for men and women that complement today's modern outdoor lifestyle. Whether it's classic outerwear, legendary down or casual denim and khakis, Eddie Bauer offers a full range of styles to complete the casual wardrobe.

WHY EDDIE BAUER? We are an active, outdoor company rooted in the Great Northwest, and have been outfitting America for almost 100 years. We love inspiring and enabling you to get outside and Live Your Adventure. We believe the best adventures are shared with others.

  • We are Guides
  • We are Determined
  • We are Adventurous
  • We are Passionate

This is an exciting time for us as we move forward with providing men's and women's apparel and accessories that reflect the active outdoor lifestyle while honoring the values of the man who started it all. Come be part of it.

 

DESCRIPTION

  • Drive store sales results and operating profit.
  • Develop a high performing team that loves to sell and is committed to engaging with our customers, delivering excellent customer service and quality brand presentation.
  • Meet or exceed expectations for individual sales results and key business drivers as well as achieve desired team sales results.
  • Role model and coach sales leadership and clienteling in all interactions with your team and customers.
  • Train, develop, coach and mentor a customer focused selling team.
  • Provide recognition to your team that reinforces positive behaviors and results.
  • Constantly assess your individual performance to maximize results for yourself and your store.
  • Utilize company tools and resources to perform your job at a high level and to train others.
  • Set clear performance expectations, provide direct feedback, and hold team accountable for individual results and behaviors.
  • Model our Values and Maxims and align behaviors with our Creed and Guarantee.
  • Other related duties may be assigned as necessary.

REQUIREMENTS

  • 1-2 years management experience; retail specialty apparel preferred.
  • H.S. graduate or equivalent.
  • Proven track record of training, motivating and coaching a sales team
  • A high energy, high impact sales floor leader
  • Exceptional interpersonal skills
  • Ability to work a flexible schedule to meet the needs of the business, which will require evening, weekend and Statutory Holiday shifts.
  • Ability to organize and prioritize multiple tasks in a fast-paced environment.

WHAT WE OFFER! Our industry leading compensation program includes:

  • Competitive Pay, Bonus Incentive, & Health Benefits including: medical, dental & vision.
  • Immediate eligibility to participate in the 401k plan (RRSP Canada)
  • Term Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Paid vacation, personal days, sick days and holidays
  • Employee Assistance Program & Generous Merchandise Discounts
  • Career Growth Opportunities

Please take résumé to store and speak with a Manager.

 

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GARAGE CLOTHING

Cashier/Sales - Part time

Cashier/Sales - Part time

Closing Date: Mar 21

Needs to have flexible working hours for evenings and weekends and be customer service focused

Take resume to the store or email arabideau@dynamite.ca

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GERRY WEBER

Store Manager

Store Manager

Closing Date: Mar 21

The successful candidate will be responsible for managing all aspects of their store’s business, including attracting and training Brand Ambassadors; executing store strategy; leading by example and achieving key business goals.

Responsible for the financial success of your store

- Build, coach and motivate a team of professionals to exceed objectives

- Manage a professional team and adhere to highest standards of service at all times

- Meet all KPI’s and exceed performance measures

- Effectively execute all Sales Initiatives and Visual Merchandising directives

- Develop and manage personnel

- Accountable for all levels within the store while adhering to corporate guidelines and standards

- Brand Ambassador

 

Requirements

- Passion for selling and enhancing customer experiences

- Love of fashion and great style

- Positive and charismatic personality

- Able to motivate, coach, lead, and inspire a team

- Strong time management and organizational skills which will contribute to company success

- Entrepreneurial mind-set and a great retail business understanding

- 3 years of retail management experience in fashion

 

If you feel you are qualified for this opportunity, please email you resume to n.grotenhaus@gerryweber.de.

 

About Gerry Weber

 

GERRY WEBER is a dynamic lifestyle brand – exciting, modern, high-quality and irresistibly feminine!  Worldwide GERRY WEBER provides top-level fashion and a certain attitude to life: having a clear picture of its customer, GERRY WEBER opens up new possibilities without losing its style, always modern and sophisticated. GERRY WEBER stands for a lifestyle that implements trends with style-confidence, a true master of the detailing game that always presents the looks with a real sense of purpose underlining the personality.

Visit us at: www.gerryweber.com

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GERRY WEBER

Sales Associates

Sales Associates

Closing Date: Mar 21

Gerry Weber, Sales Associates

 

We are currently seeking dynamic, self-motivated and sales driven people with a strong sense of customer service. The successful applicant is charismatic, enjoys working within a team and has excellent communication and people skills. To complement this profile, the successful applicant will have 1 to 3 years previous experience in retail sales within fashion and ideally has experience with comparative brands.

Responsibities

- Utilizing elevated levels of sales and service to maximize sales performance; meet sales goals

- Comply with all sales related policies and procedures

- Provide the highest level of customer service

 

Requirements

- 1-3 years of relevant sales experience

- Excellent communication & interpersonal skills

 

Gerry Weber offers a great environment, a competitive compensation package and the opportunity to grow with our success.

If you feel you are qualified for this opportunity, please email you resume to n.grotenhaus@gerryweber.de.

 

About Gerry Weber

 

GERRY WEBER is a dynamic lifestyle brand – exciting, modern, high-quality and irresistibly feminine!  Worldwide GERRY WEBER provides top-level fashion and a certain attitude to life: having a clear picture of its customer, GERRY WEBER opens up new possibilities without losing its style, always modern and sophisticated. GERRY WEBER stands for a lifestyle that implements trends with style-confidence, a true master of the detailing game that always presents the looks with a real sense of purpose underlining the personality.

Visit us at: www.gerryweber.com

 

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GERRY WEBER

Assistant Store Manager

Assistant Store Manager

Closing Date: Mar 21

The successful candidate will be responsible for assisting in the management of all aspects of their store’s business, including attracting and training Brand Ambassadors; executing store strategy; leading by example and achieving key business goals.

The position will involve  both selling and management responsibilities and will include the following;

- Partner with the Store Manager to build, coach and motivate a team of professionals to exceed objectives

- Meet all KPI’s and exceed performance measures

- Effectively execute all Sales Initiatives and Visual Merchandising directives

- Assist Store Manager in the development and management of store personnel

- Accountable for all levels within the store while adhering to corporate guidelines and standards

- Brand Ambassador

- Provide exceptional service and sales support to all customers

 

Requirements

- Passion for selling and enhancing customer experiences

- Love of fashion and great style

- Positive and charismatic personality

- Able to motivate, coach, lead, and inspire a team

- Strong time management and organizational skills which will contribute to company success

- Entrepreneurial mind-set and a great retail business understanding

- 5 years of retail experience in fashion

 

If you feel you are qualified for this opportunity, please email you resume to n.grotenhaus@gerryweber.de.

 

About Gerry Weber

 

GERRY WEBER is a dynamic lifestyle brand – exciting, modern, high-quality and irresistibly feminine!  Worldwide GERRY WEBER provides top-level fashion and a certain attitude to life: having a clear picture of its customer, GERRY WEBER opens up new possibilities without losing its style, always modern and sophisticated. GERRY WEBER stands for a lifestyle that implements trends with style-confidence, a true master of the detailing game that always presents the looks with a real sense of purpose underlining the personality.

Visit us at: www.gerryweber.com

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HOLLISTER

Impact (Stockroom Associates) - Part time

Impact (Stockroom Associates) - Part time

Closing Date: Mar 28

Impact (Stockroom Associates)- Part time

We are looking for part time associates to assist with prepping and setting out new merchandise on the sales floor. Must be 17 years of age and have weekday morning availability.

Take resume to the store or contact Kristina or Thomas at 905-836-1700

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JUSTICE

Lead Brand Representative (Key Holder - Part time)

Lead Brand Representative (Key Holder - Part time)

Closing Date: Mar 21

What you'll do: This challenging and rewarding role provides the opportunity to assist in the supervision of a store team focused on delivering a great shopping experience that enhances the self-esteem of our Justice Girl (7-14) and provides a great value for mom. This role focuses on assisting store leaders with floor supervision duties as well as open/close procedures.

Are you Justice material? We hope so. Here's what we look for: • Individuals with a passion for fashion and strong customer intimacy knowledge • Individuals with intense fashion radar that allow them to translate trends that work for "our girl"

What we value - we are: • Focused: as the premier tween specialist, we put our customer first in everything we do! • Driven: we set goals, have high standards, and achieve results! • Creative: our girl is all about what's new and what's hot. We encourage innovation and support creativity because that's what she expects from us. • Ethical: simply put, our girl and her mom expect us to always do the right thing! • Balanced: everyone needs to be rejuvenated - we want you to enjoy life, have fun, and take care of you!

Position Requirements: • 2-4 years specialty retail experience preferred • Strong training and developing skills from previous retail related experience • Computer proficiency and strong business acumen • Ability to foster team commitment and create a positive working environment • Ability to take initiative in making decisions on a timely/urgent basis

 

Please forward resume too: kdouglas@tweenbrands.com

 

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MAGENTA STUDIO PHOTO

Photographer - Part time

Photographer - Part time

Closing Date: Mar 28

Whether it’s family, group or profile photos, Magenta distinguishes itself by its artistic and modern vision. Founded in Montreal in 2002, we are a team of over 250 photographers and image specialists welcoming you in 19 studios across Canada.

Magenta advocates creativity, innovation, integrity, respect, collaboration and of course pleasure!

A stimulating work environment in a dynamic team, this is what is waiting for you at Magenta!

We are currently looking to hire:

A PART-TIME PHOTOGRAPHER FOR OUR UPPER CANADA MALL STUDIO

Responsibilities

Photography:

  • Conduct and animate photo shoots in a studio environment
  • Attend to customers during their session

Sales & Customer Service:

  • Advising customers during the photo selection process
  • Providing customers with information on the services and products available at Magenta
  • Scheduling appointments and welcoming customers into the studio
  • Other duties as required

We are looking for individuals with:

  • Knowledge in Photography or other related fields(visual arts, cinema, graphic design, photojournalism)
  •  Excellent customer service skills
  • A love of children
  • A positive attitude, enthusiasm and good team spirit
  • Professionalism and good communication skills
  • Retail and/or sales experience
  • Bilingualism (English and French) would be an asset

Magenta offers its employees

  • A creative work environment within an artistic setting
  • Paid training and advancement opportunities
  • Competitive rates based on experience and performance
  • Opportunities for advancement within the organisation
  • Discounts on our products and services and much more!

If you are interested in joining our artistic team, don’t hesitate in sending us your application to the following address:

CAREER.ONTARIO@MAGENTAPHOTO.COM!

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MICHAEL KORS

Assistant Manager

Assistant Manager

Closing Date: Mar 21

Position: Management
Description: Michael Kors is looking for enthusiastic, passionate, and dynamic individuals to become a part of our management team. This position offers growth potential and the ability to be creative within a positive, growing environment.

Responsibilities include but are not limited to:
• Recruit, train and develop staff for store, ensuring all positions are filled in a timely manner with qualified personnel
• Demonstrate sales leadership for staff by playing an active role on the selling floor
• Ensure that all associates provide the highest level of customer service
• Ensure all operational procedures are properly followed
• Implement and maintain all merchandising directives

Qualifications:

• 2-5 years of Sales Management experience
• Must have strong operational skills
• Excellent communication & interpersonal skills

Michael Kors Canada Co. offers excellent career growth opportunities, competitive salary, comprehensive benefit package, and a generous clothing allowance.

Please email resume & cover letter specifying salary requirements to: Christina.vieira@michaelkors.com


 

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MICHAEL KORS

Sales Associate - Full and Part time

Sales Associate - Full and Part time

Closing Date: Mar 21

MICHAEL KORS - Sales Associates
Michael Kors is looking for enthusiastic, passionate, and dynamic Sales personnel to become a part of our team. These positions offer growth potential and the ability to be creative within a positive, growing environment.

Responsibilities include but are not limited to:
• Utilize elevated levels of sales and service to maximize sales performance; meet sales goals
• Comply with all sales related policies and procedures
• Provide the highest level of customer service
• Assist in the maintenance of all inventory in the stockroom and on the selling floor

Qualifications:
• 1-3 years of relevant sales experience
• Excellent communication & interpersonal skills
 

Michael Kors Canada Co. offers excellent career growth opportunities, competitive salary, comprehensive benefit package, and a generous clothing allowance.


Please email resume & cover letter specifying salary requirements to: Christina.vieira@michaelkors.com

 

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PANDORA

Assistant Manager

Assistant Manager

Closing Date: Mar 21

Company Description:
Pandora Upper Canada Mall is seeking an experienced Assistant Manager. Pandora is a fast paced, dynamic, high-end jewelry store. You must have excellent communication skills; be sales oriented and enjoy working in a fast paced environment. You will be required to work the sales floor and achieve a high average dollar sale. We’re offering a salary to commensurate with experience and bonus.

The following traits will help the candidate succeed on the Management Team at Upper Canada Mall:
• Maximize the sales performance of all sales associates by setting targets, motivating and coaching individually and on team level.
• Optimize the hit rate and basket size.
• Ensure a high level of after sales service by pro-actively following up on sales orders: deliveries and claim handling.
• Plan and prioritize daily responsibilities, tasks and staffing according to traffic flow and planning tools.
• Motivate and develop all employees individually and on team-level to improve performance. Should be done daily on the floor, through staff meetings, individual appraisal interviews and by being a good example.
• Ensure ideal staffing of the store by recruiting, introducing and developing the best candidate for the job.
• Plan and implement needed Marketing activities, PR and events according to overall Marketing plan and activity guidelines to ensure a continuous traffic flow.
• Ensure continuous update and styling of the showroom to optimize sales, space management and the presentation of the product range according to the visual guidelines.
• Manage inventory by keeping an appropriate stock level for your store by keeping your warehouse well organized and documented.
• Set targets for the main key figures of the store and follow-up individually and on a team level regularly. Report relevant key figures to agreed persons.
• Experience in Social Media: Twitter, Facebook and Instagram.

Requirements:
• Demonstrates initiative, is conscientious and provides complete follow-through on areas of responsibility
• Comfortable with team-based work structure; ability to demonstrate flexibility on the job
• Highly organized and able to multitask.
• Business and result oriented.
• Passionate and service minded.
Experience: Minimum 2-5 years of Retail Experience in Retail. Experience in selling lifestyle consumer goods is preferred.

Take resume to the store

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QUILTS ETC

Sales Associates - Part time

Sales Associates - Part time

Closing Date: Mar 21

Qualifications: 
*Places primary importance on delivering superior customer service 
*Attracts potential customers by demonstrating excellent product knowledge; suggesting information about other products; answers questions or concerns that the customer may have 
* Ambitious and motivated to sell 
* Contributes to team effort by accomplishing related results as needed 
* Previous retail experience is an asset    
 
Skills/Qualifications: 
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Listening, Phone Skills, Multi-tasking

 

Please send resume to:  upcan@quiltsetc.com

 

 

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SEARS OPTICAL

Licensed Optician - Full and Part time

Licensed Optician - Full and Part time

Closing Date: Mar 28

We are looking for part time & full time licensed optician for Sears Optical at Upper Canada Mall.

Take resume to the store or email saharnaz_917@yahoo.com

 

 

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TIP TOP TAILORS

Sales Associate - Permanent Full time

Sales Associate - Permanent Full time

Closing Date: Mar 21

Description:


This is a full time sales associate position, the ideal candidate will have a proven track record in sales and excellent customer service skills. Responsibilities include achieving daily, weekly and monthly sales targets, maintaining all store operations on a day to day basis and ensuring the compliance in all corporate directives.


 

Requirements:


Must be able to work days, evenings, weekends and holidays

Excellent customer service skills

Proven track record in personal sales

Organized and time management skills

Team player

Strong communication skills

Contact store manager at 905 895-7711 or Email resume to jseminou@gmail.com

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TRIPLE FLIP

Sales Associate - Part time

Sales Associate - Part time

Closing Date: Mar 21

We aren’t your average retail store. At Triple Flip, we deliver fantastic customer experiences.

As part of the Triple flip team, we consider you to be a brand ambassador, and the face of Triple Flip in the community. We share in the excitement about building a brand that makes a girl feel special and we are passionate about creating a fun and exceptional experience for each and every girl that visits a Triple Flip store.

We look to hire the best candidates for exciting and challenging roles, where positive attitude, integrity, passion to make a difference, and high personal standards are some of the key qualities that we look for.

We care about the products we offer and how they meet the needs of girls leading active lives. Since we design, manufacture and market them, everyone on the Triple Flip team can have an impact.

An eye for fashion & trend and a strong sense of personal style is an asset, as we regularly ask our front-line teams to check out our styles in progress, make suggestions, and to share feedback about what’s on the sales floor. How our clothes look, feel and fit have been fundamental to the success of our company. We are excited about engaging and listening to our customers about what they love and what we can make even better. We actually listen to these exchanges to create the kind of active wear and lifestyle clothing that girls love to wear and tell all their friends about.

Needs to be available daytime hours.

Take resume to the store or contact Angie at 905-836-0792

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TRISTAN

Assistant Manager

Assistant Manager

Closing Date: Mar 21

You will be leading sales by example, including coaching, visual merchandising, staff training and customer service. Needs to have experience in retail management, have flexible availability and strong leadership skills.

Take resume to the store

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VICTORIA'S SECRET & PINK

Sales Associate for Pink and Victoria Secret

Sales Associate for Pink and Victoria Secret

Closing Date: Mar 28

Description of Position:

  • Supports customer/centric culture, full energy and activity of the store team are focused on delivery highly satisfying customer services.
  • Supports best at beauty initiatives by modeling and reinforcing brand selling behaviors.
  • Displays expert product knowledge in assigned category if specialized.
  • Maintains awareness of all sales, promotions, and applicable ringing procedures
  • Understands and adheres to brand standards
  • Re-orders merchandize to standard to create a full and abundant store

 Required skills:

  • Possesses and demonstrates genuine desire to provide excellent customer service to both internal and external customers
  • Ability to work as part of a team and take initiative independent of direct supervision
  • Demonstrates desire to learn about products within all categories
  • Flexibility to work varying shifts, including nights and weekends

Take resume to the store to apply or contact Nicole and Anna at 905-853-9587

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VOLCOM

Sales Associates

Sales Associates

Closing Date: Mar 21

Be yourself!

Like meeting new people and working with ever-changing fashion that Volcom is famous for?  If you are confident, energetic and love fashion a sales associate position at Volcom may be right for you!

As a member of the Volcom customer service team your focus is to identify customers’ needs and exceed their expectations while creating a relaxed and comfortable environment.

Have fun, make money, and love what you do at Volcom!

·     Awesome Store

·     Earn More

·     Wicked Staff and Family Discounts

·     Flexible Hours

·     Customer Service Bonuses

 

Take resume to the store or email resume to: vucasstmgr@vlcm.ca

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WHITE HOUSE | BLACK MARKET

Sales Associate

Sales Associate

Closing Date: Mar 21

POSITION OBJECTIVE:

The Sales associate is primarily responsible for ensuring a great customer experience and maximum profitability. Performs various sales and register transactions and aids in controlling shrink through customer interaction.
FUNCTIONAL RESPONSIBILITIES:

  1. Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
  2. Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
  3. Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, customer service, security practices, and other applicable operations.
  4. Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
  5. Builds and maintains a solid customer following through clienteling and wardrobing
  6. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
  7. Participates in visual directives including monthly store sets and zone maintenance.
  8. Other duties as assigned/required.

COMPETENCIES:
APPROACHABILITY
Is easy to approach and talk to; spends the extra effort to put other at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties or others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.

COMPOSURE
Is cool under pressure; does not become defensive or irritated when time are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

CONFLICT MANAGEMENT
Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.

CUSTOMER FOCUS
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

DEALING WITH AMBIGUITY
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle rick and uncertainty.

DRIVE FOR RESULTS
Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

INTEGRITY AND TRUST
Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.

INTERPERSONAL SAVVY
Relates well to all kinds of people, up, down, and sideways, inside and outside the organizations; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

LISTENING
Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.

PEER RELATIONSHIPS
Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet to be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support for peers; encourages collaborations; can be candid with peers.

QUALIFICATIONS:

  1. Must be 18 years of age or older
  2. High school diploma or equivalent
  3. Retail or sales experience preferred
  4. Excellent communication skills
  5. Excellent customer services skills
  6. Strong organizational skills and ability to multi-task in a fast-paced environment
  7. Communicate with customers, associates, and management; wear/communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang/fold merchandise; climb, reach, push/pull, and clean
  8. Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Take resume to the store or apply to: http://jobs.chicos.com/whbm and select Store Careers

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WHITE HOUSE | BLACK MARKET

Support Associate

Support Associate

Closing Date: Mar 21

POSITION OBJECTIVE:
The Support Associate is responsible for performing various functions that support the sales operations of the stores including, POS transactions, merchandise handling, stock processing, and stockroom organization. Receives, stores, and replenishes sales floor merchandise and stocks merchandise. May periodically work sales floor.

FUNCTIONAL RESPONSIBILITIES:

  1. Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
  2. Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices.
  3. Participates in pricing and mark downs; presents merchandise according to pricing and visual standards and direction.
  4. Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes.
  5. Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sale floor, reorganizes merchandise as needed to maximize stock space.
  6. Ensures new products are properly merchandised and represented in a timely manner.
  7. Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and locate requests.
  8. Ensure the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
  9. Other duties as assigned/required.

COMPETENCIES:
APPROACHABILITY
Is easy to approach and talk to; spends the extra effort to put other at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties or others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.

COMPOSURE
Is cool under pressure; does not become defensive or irritated when time are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

CONFLICT MANAGEMENT
Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.

CUSTOMER FOCUS
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

DEALING WITH AMBIGUITY
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle rick and uncertainty.

DRIVE FOR RESULTS
Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

INTEGRITY AND TRUST
Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.

INTERPERSONAL SAVVY
Relates well to all kinds of people, up, down, and sideways, inside and outside the organizations; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

LISTENING
Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.

PEER RELATIONSHIPS
Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet to be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support for peers; encourages collaborations; can be candid with peers.

QUALIFICATIONS:

  1. Must be 18 years of age or older
  2. High school diploma or equivalent
  3. Previous stock or cashier experience preferred
  4. Excellent communication skills
  5. Excellent customer services skills
  6. Strong organizational skills and ability to multi-task in a fast-paced environment
  7. Must be able to work the majority of the shift standing
  8. Ability to work quickly and within strict timelines
  9. Ability to demonstrate teamwork
  10. Exposure to visual merchandising and product placement techniques desired
  11. Communicate with customers, associates, and management; wear/communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang/fold merchandise; climb, reach, push/pull, and clean
  12. Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Take resume to the store or apply to: http://jobs.chicos.com/whbm and select Store Careers

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