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At Upper Canada Mall (part of OMERS Enterprise) we strive to provide our services in a way that respects the dignity and independence of people with disabilities. We are committed to giving customers with disabilities the same opportunity to access our services in the same place and in a similar way as others. Our Accessibility Policy sets out the principles for how OMERS Enterprise provides customer service, member services and interacts with people with disabilities. For more information, please see the Accessibility Policy.


Upper Canada Mall aims to ensure that everyone enjoys our premises.

Wheelchairs are available on a complimentary, first-come, first-served basis. A piece of government-issued identification must be presented to borrow a wheelchair.

Modern, comfortable and clean washrooms are available for people with special needs. They are located on both levels in the public men's and women's washrooms.

Download Accessibility Report

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