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LAURA (LAURA PETITES & LAURA PLUS)

LAURA is the retailer Canadian women trust for stylish fashions that flatter & fit her lifestyle. Our collections include career wear, casual wear, special occasion dresses, outerwear and accessories. Our expert stylists offer honest, personalized service, practical advice and are always available to help find the right outfit for any occasion. Visit us online at Laura.ca.

Laura: sizes 4-18

Laura Petites: sizes 2-16 and designed for women 5’4” & under

Laura Plus & Plus Petites: sizes 14-24

contact 905-953-1093

website www.laura.ca

category Women's Apparel

LAURA (LAURA PETITES & LAURA PLUS)
 
 

Job Opportunities

Service Coordinator (Part-Time)

Closing Date: Apr 06

Part Time

The Laura Service Coordinator provides exemplary customer service to every customer. In this role you will support the store in all non-selling functions as per our policies and procedures i.e. POS procedures, merchandising, markdowns, cash desk and administrative functions.

Responsibilities:

Merchandise and Visual Presentation

  • Places goods on sales floor and window mannequins in accordance with visual merchandising directives.
  • Unpacks and accurately verifies all incoming merchandise, steaming where necessary and removing excess tags respecting SOP guidelines.
  • Assists management by changing product placement within store to ensure color and product stories are coherent, especially as new goods are received regularly and older goods are sold.
  • Completes markdowns and prepares outgoing merchandise (i.e. transfers and special orders) quickly and accurately.
  • Ensures Health and Safety standards are met at all times (i.e. backroom clear and free of garbage, exit doors not blocked, hangers stored safely).

Customer Service

  • Provides exemplary customer service at cash desk (stop, drop and serve when a client needs assistance, manage line-up, acknowledge clients in line, fold and handle merchandise with care, etc.)
  • Promotes any loyalty program to all customers.
  • Handles customer issues, returns, special orders, exchanges or comments in a professional and positive manner.
  • Helps customers returning items find suitable alternatives, considering their unique needs.

P.O.S. System

  • Executes all P.O.S. procedures accurately and efficiently (i.e. refunds, transfers, special orders, etc.).
  • Controls all cash handling and adheres to loss prevention policies and procedure
  • Completes administrative functions as directed (i.e. extracting communications received via email, special orders, supply orders, etc.)

Qualifications

  • Experience in a retail environment preferred
  • Strong visual merchandising intuition
  • Completes tasks quickly, with sense of urgency
  • Basic computer skills - Excellent communication and interpersonal skills
  • Attention to detail
  • Positive attitude and confident
  • Passion to keep learning, growing and adapting
  • Flexible to the hours of the business
  • Lifts approximately 20-50 lbs of product/boxes

Please submit resume in PDF format to GM346@laura.ca.

Sales Associate (Part-Time)

Closing Date: Apr 06

Part Time

At Laura Canada we pride ourselves on creating unique and memorable shopping experiences for each of our customers. We truly believe that our sales associates are our Brand Ambassadors. If you love fashion, want to help women dress their best, and enjoy building client relationships, this is the position for you.

Responsibilities:

  • Provides exemplary customer service by following the Laura Canada service standards, driving sales by assessing the unique needs of customers.
  • Demonstrates strong wardrobing skills by assessing the unique needs of customers, and keeping current on product knowledge, new arrivals, location of merchandise and fashion trends.
  • Effectively develops customer relationships using Laura Canada’s Clientele Development tools.
  • Executes all P.O.S. (Point of Sale) procedures accurately and efficiently
  • Consistently maintains Laura Canada’s visual presentation, housekeeping and Health and Safety standards.
  • Completes all assigned administrative functions with accuracy and in a timely manner. - Supports store initiatives as directed.

Qualifications:

  • Experience in a retail environment preferred
  • Excellent communication and interpersonal skills
  • Demonstrates initiative on an ongoing basis
  • Positive attitude and confident - Flexible to the hours of the business
  • Minimum of 3 shifts per week (minimum 3-hour shift)
  • Lifts approximately 20-30 lbs of product/boxes, as required

Please submit resume in PDF format to GM346@laura.ca.

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