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    Hours & Services

    Extended Hours

    Daily

    Beginning Saturday, November 26

    Monday-Saturday: 10:00am-9:00pm
    Sunday: 11:00am-8:00pm

    Holidays

    Black Friday: November 25, 9:00am-9:00pm
    Christmas Eve: December 24, 9:00am-6:00pm
    Christmas Day: December 25, CLOSED
    Boxing Day: December 26, 9:00am-8:00pm
    New Year’s Eve: December 31, 10:00am-6:00pm
    New Year’s Day: January 1, 11:00am-6:00pm

     

    *PLEASE NOTE: Individual store hours may vary. Please contact retailers if you have any questions. Retailer contact information can be found HERE

     

    Regular shopping hours resume on Monday, January 2, 2023 to the following:
    Monday-Saturday: 10:00am-8:00pm
    Sunday:
    11:00am-7:00pm

    Gift Wrapping | Girls Inc. x Sandgate

    Date: December 1-24
    Time: Monday-Saturday, 10:00am-9:00pm | Sunday, 11:00am-8:00pm
    Christmas Eve: 10:00am-3:00pm
    Location: Upper Level beside lululemon

    Let us help you wrap up the holiday. Upper Canada is proud to support this remarkable collaboration with Girls Inc. and Sandgate this season.

    Gift Wrap Volunteers Needed:
    Give back to the community this season and become a gift wrap volunteer! Girls Inc. and Sandgate are looking for skilled gift wrappers to donate 3.5-4 hours of their time. Shifts are available from 10am-2pm, 2pm-5:30pm, 5:30pm-9pm. Please email emilya@girlsincyork.org

    Girls Inc.
    A nonprofit organization that inspires girls ages 5-18 to be strong, smart and bold. They offer long lasting mentorship relationships, a pro-girl environment and supports girls breaking the cycle of poverty, and becoming role models in their community.

    Girls Inc.

    Sandgate
    Registered Woman’s Shelter of York Region is dedicated to providing all persons who identify as women and their children shelter, support and information so they can take steps towards ending violence in their lives.

    Sandgate

    Gift Cards

    This holiday, let them find what they love!

    Shop in Mall
    Purchase your gift card in person at the Guest Services Desk or our new Gift Card Kiosk located by the Guest Services Desk. View Map

    eGift Card
    Enjoy the convenience of purchasing at home and gift instantly using our new eGift Cards. Recipients will receive an email or SMS with a barcode to redeem at the Guest Services Desk or our new Gift Card Kiosk located by the Guest Services Desk. Buy Now

    Group Gifting
    Send an eGift Card as a group for any occasion. We make it easy to invite friends, family, and colleagues to contribute. Start a Group Gift.

    Corporate eGifting
    Reward your employees or thank your customers instantly with eGift Cards. Enjoy the convenience of buying eGift Cards in bulk and have them delivered to your recipients via email. Order Now

    Buy Now

    Live Chat

    Questions? We’re here to help! Our representatives are at your service.

    Text Us: 905-218-1630
    Call Us: 905-895-1961

    Visit Santa

    The Holly Jolly Lodge is back! Experience the magic of the holiday season at Upper Canada. To avoid disappointment we encourage guests to reserve their Santa visit & photo package in advance. Limited walk-ups available on a come first served basis and are subject to availability.

    Location: Centre Court, Lower Level by Dollarama

    Santa's Hours of Operation

    From November 12-December 24

    Monday to Saturday: 10am-8pm

    Sunday: 11am-7pm

    December 24: 10am-3pm

    Santa Photo Reservations

    Pre-purchase your photo package and reserve your visit with Santa Click Here

    FAQ and Support

    What if I need to reschedule or cancel?

    Your reservation is nonrefundable. However, if you need to reschedule, you can do so by following the information on your reservation confirmation email. Your appointment must e rescheduled prior to your scheduled reservation time.

    Where is my reservation confirmation? 

    After booking your visit with Santa, you will receive a confirmation email with your reservation details. Please check your junk or spam email folders if you don’t see an email. For customer/booking support, please contact Santaphotosoxford@gmail.com

    Pet Night Photos

    Our Pet Night program for the year has concluded and we thank you for your support. Please visit our Holiday Happenings page for all other events at Upper Canada.

     

    Holiday Happenings

    Store Offers

    Enjoy the best deals and offers during this holiday season. Check our Store Offers page for this year’s specials.

    Santa's Snowman Village

    Location: Market Court

    Come by in your best Holiday outfit and snap a photo with our friendly snowmen, then donate to the Southlake Foundation. All proceeds from Santa’s Snowman Village will go to Southlake Foundation. Donations will help families receive leading edge care they deserve, close to home.

    Live Music at Market Court

    Get into the spirit of the holiday season with live performances by John Lemme and The Salvation Army in December.

    Date: December 10, 11, 17 & 18
    Time: 1pm-5pm
    Location: Market Court

    John Lemme

    John has been singing and playing guitar since his early teens.  In his twenties, he played professionally for 5 years throughout southern Ontario, regularly performing at ski resorts north of Toronto. John sings quite a wide mix of songs from the twenties to date, including classics, country and folk tunes; but is best known for doing the music of James Taylor. John brings that comfort and warmth into his concerts performances with songs that make you smile, laugh and sometimes shed a tear.  You can’t help but want to sing along which he certainly encourages.  His knack for encouraging his audience to join in makes for a memorable and fun concert.

    John Lemme

     

    The Salvation Army
    Salvation Army musicians are here to get guests in the holiday spirit at the Kettle Bell stands. Come out to support a great cause!

    Date: December 2, 15 & 16
    Time:
    6:30pm-8pm 
    Location:
    Near Food Court

    Violinist
    Date:
    December 9
    Time: 6:30pm-8pm
    Location: Near Guest Experience Kiosk

    Keyboard and Singers
    Date: 
    December 16
    Time: 6:30pm-8pm
    Location: Near Food Court

    Salvation Army

    Angel Wings

    Location: Market & Co.

    Show us your angel wings! Snap a photo at our beautiful display inside Market & Co. and don’t forget to tag us @UpperCanadaMall & @ShopMarketCo

    Gift Wrapping | Girls Inc. x Sandgate

    Date: December 1-24
    Time: Monday-Saturday, 10am-9pm | Sunday, 11am-8pm
    Christmas Eve: 10am-3pm
    Location: Upper Level beside lululemon

    Let us help you wrap up the holiday. Upper Canada is proud to support this remarkable collaboration with Girls Inc. and Sandgate this season.

    Gift Wrap Volunteers Needed:
    Give back to the community this season and become a gift wrap volunteer! Girls Inc. and Sandgate are looking for skilled gift wrappers to donate 3.5-4 hours of their time. Shifts are available from 10am-2pm, 2pm-5:30pm, 5:30pm-9pm. Please email emilya@girlsincyork.org

    View Map

    The Salvation Army

    Date: November 26-December 24
    Time: Tuesday-Saturday 10am-8pm | Christmas Eve: 9am-1pm
    Location: Upper Level in the Food Court | Upper Level near Guest Experience desk

    The Salvation Army’s Christmas Kettle campaign is one of Canada’s largest charitable events. Salvation Army kettle donations provide food and toys for vulnerable families.

    The Salvation Army

    Santaville

    Explore personalized Christmas ornaments and other decoration made by hand this season.

    Location: Lower Level between The Body Shop and People’s Jewellers

    Santaville

    Calendar Club

    Calendar Club is a pop up retailer that offers a large variety of calendars, games, and toys during the holiday season.

    Location: Lower Level across from Sunrise Records

    STEM Minds Winter Break

    Date: December 27, 28, 29 & 30 | January 3, 4, 5 & 6
    Time: Please click here for class times
    Location: Upper Level between Zara and Linen Chest

    Upper Canada is committed to the growth and wellbeing of the youth in our community and have partnered with locally owned STEM Minds to bring the exciting world of STEM to Upper Canada this year. Your child can experience STEM throughout Winter break – all while you shop! Please click HERE for more details.

    STEM Minds

    Hickory Farms

    Location: Lower Level by Virtual Sting 

    Explore specialty foods perfect for the holiday season. Looking for a quick gift idea? Check out Hickory Farms to learn more.

     

    Hickory Farms