Hours & Services
DAILY OPERATING HOURS:
- MONDAY – SATURDAY: 10:00am – 8:00pm
- SUNDAY: 11:00am – 7:00pm
EXTENDED HOLIDAY HOURS BEGIN: Friday, December 1st, 2023
- MONDAY – SATURDAY: 10:00am – 9:00pm
- SUNDAY: 11:00am – 8:00pm
*PLEASE NOTE: Individual store hours may vary. Please contact stores directly or Guest Experience (905-895-1961) for details.
HOLIDAY KEY DATES
- Black Friday: November 24, 9:00am – 9:00pm
- Christmas Eve: December 24, 9:00am – 6:00pm
- Christmas Day: December 25, CLOSED
- Boxing Day: December 26, 9:00am – 8:00pm
- New Years Eve: December 31, 10:00am – 6:00pm
- New Years Day: January 1, 11:00am – 6:00pm
Regular shopping hours will resume on January 2, 2024.
- Monday – Saturday: 10:00am – 8:00pm
- Sunday: 11:00am – 7:00pm
Let them find what they love this Holiday season with an Upper Canada Mall gift card!
Shop in Mall
Purchase your gift card in person at the Guest Services Desk or at one of our automated Gift Card machines located throughout the centre. View Map
Enjoy the convenience of purchasing at home and gifting instantly using our new eGift Cards. Recipients will receive an email or SMS with a barcode to redeem at the Guest Services Desk or at one of our automated Gift Card machines located throughout the centre. Buy Now
Send an eGift Card as a group for any occasion. We make it easy to invite friends, family and colleagues to contribute. Start a Group Gift
Reward your employees or thank your customers instantly with eGift Cards. Enjoy the convenience of buying eGift Cards in bulk and have them delivered to your recipients via email. Order Now
Santa Returns to the Holly Jolly Lodge
Monday - Saturday10:00 AM - 08:00 PM
Sunday11:00 AM - 07:00 PM
Contact Customer Service for Santa related booking inquiries/reservation: 1-888-481-5287
Pets with Paws
PETS WITH PAWS IS FULLY BOOKED. NO WALK-INS AVAILABLE AT THIS TIME – THANK YOU FOR YOUR PATRONAGE AND WE WILL SEE YOU NEXT YEAR.
Furry friends are invited to have their photos taken with Santa and experience the magic of the Holidays at Pets with Paws. Bring your fluffiest friends to Upper Canada Mall to see Mr. Claus in support of OSPCA. All pets with paws are welcome!
Please note only service animals are permitted in the centre during mall hours.
Book Your Pet Visit
Hours of Operation
Wednesday, November 15, 22 & 29 from 5:00pm – 8:00pm
FAQs and Support
What if I need to reschedule or cancel?
Your reservation is non refundable. However if you need to reschedule, you can do so by following the information on your reservation confirmation email. Your appointment must be rescheduled prior to your scheduled reservation time.
Where is my reservation confirmation?
After booking your visit with Santa, you will receive a confirmation email with your reservation details. Please check your junk or spam email folders if you don’t see an email. For customer/booking support, please contact Santaphotosoxford@gmail.com
For any issues regarding the booking site, please contact: firstname.lastname@example.org
Pet Night FAQs
Please keep in mind that there may be other pets present during your time slot, and we kindly request your cooperation in maintaining a comfortable environment for everyone. While we strive to have each session as stress-free as possible, due to the public setting, it may not always be feasible.
We encourage all pet owners to arrive as close to their schedule time slot as possible to minimize interactions with other pets. To ensure the safety and comfort of all animals, please leash or safely contain your pets until your session begins, and follow guidance provided by Santa’s team.
- Please enter and exit through Entrance 2 (Davis Drive & Eagle Street Entrance).
- All pets must be on a leash, in a pet carrier or held by the owner at all times.
- Owners must immediately clean any “messes”.
- All animals must be current on vaccinations.
- Aggressive/dangerous animals are not permitted.
- Santa set staff, mall management and security have the discretion to turn way animals if they do not fit the above guidelines or appear aggressive towards people or other animals.
Location: Market & Co.
From December 1 – 24, let us help you wrap up the holiday. Upper Canada is proud to support our remarkable partnership with Southlake Foundation.
Friday11:00 AM - 12:00 PM
Monday - ThursdayClosed
Saturday and SundayClosed
Monday - Thursday11:00 AM - 07:00 PM
Friday and Saturday11:00 AM - 08:00 PM
Sunday12:00 PM - 06:00 PM
Monday - SundayClosed
Calendar Club Canada is the largest provider of calendars and puzzles in Canada. We are also celebrating our 30th year as an industry leader in games and toys, and recognized as the largest seasonal retailer in Canada. We have all your gift giving needs covered.
Monday - Saturday10:00 AM - 09:00 PM
Sunday11:00 AM - 08:00 PM
Find the perfect gift that everyone will love. Because of our wide range of holiday gift baskets, luxury wine gift baskets, or the perfect gift just because, you’ll find something to satisfy any foodie. At Hickory Farms, we connect people through effortless gifting. Our gift baskets are crafted with the highest quality ingredients and expertly curated flavors so you can celebrate every moment with something truly delicious.
Enjoy the best deals and offers during this holiday season. Check our Store Offers page for this year’s specials.