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    Hours & Services


    • MONDAY – SATURDAY: 10:00am – 8:00pm
    • SUNDAY: 11:00am – 7:00pm

    EXTENDED HOLIDAY HOURS BEGIN: Friday, December 1st, 2023

    • MONDAY – SATURDAY: 10:00am – 9:00pm
    • SUNDAY: 11:00am – 8:00pm

    *PLEASE NOTE: Individual store hours may vary. Please contact stores directly or Guest Experience (905-895-1961) for details.

    • Black Friday: November 24, 9:00am – 9:00pm
    • Christmas Eve: December 24, 9:00am – 6:00pm
    • Christmas Day: December 25, CLOSED
    • Boxing Day: December 26, 9:00am – 8:00pm
    • New Years Eve: December 31, 10:00am – 6:00pm
    • New Years Day: January 1, 11:00am – 6:00pm

    Regular shopping hours will resume on January 2, 2024.

    • Monday – Saturday: 10:00am – 8:00pm
    • Sunday: 11:00am – 7:00pm

    Gift Cards


    Let them find what they love this Holiday season with an Upper Canada Mall gift card!

    Shop in Mall

    Purchase your gift card in person at the Guest Services Desk or at one of our automated Gift Card machines located throughout the centre. View Map

    eGift Card

    Enjoy the convenience of purchasing at home and gifting instantly using our new eGift Cards. Recipients will receive an email or SMS with a barcode to redeem at the Guest Services Desk or at one of our automated Gift Card machines located throughout the centre. Buy Now 

    Group Gifting

    Send an eGift Card as a group for any occasion. We make it easy to invite friends, family and colleagues to contribute. Start a Group Gift

    Corporate eGifting

    Reward your employees or thank your customers instantly with eGift Cards. Enjoy the convenience of buying eGift Cards in bulk and have them delivered to your recipients via email. Order Now

    Upper Canada Mall Holiday Gift Card

    Holiday set with love seat

    Santa Returns to the Holly Jolly Lodge

    Holly Jolly Lodge
    The Holly Jolly Lodge is back! Experience the magic of the holiday season at Upper Canada. To avoid disappointment we encourage guests to reserve their Santa visit & photo package in advance. Limited walk-ups available on a come first served basis and are subject to availability.


    Monday - Saturday10:00 AM - 08:00 PM

    Sunday11:00 AM - 07:00 PM

    Contact Customer Service for Santa related booking inquiries/reservation: 1-888-481-5287

    Pets with Paws

    Upper Canada presents Pets with Paws


    Furry friends are invited to have their photos taken with Santa and experience the magic of the Holidays at Pets with Paws. Bring your fluffiest friends to Upper Canada Mall to see Mr. Claus in support of OSPCA. All pets with paws are welcome!

    Please note only service animals are permitted in the centre during mall hours.

    Book Your Pet Visit

    Hours of Operation

    Wednesday, November 15, 22 & 29 from 5:00pm – 8:00pm

    FAQs and Support

    What if I need to reschedule or cancel?
    Your reservation is non refundable. However if you need to reschedule, you can do so by following the information on your reservation confirmation email. Your appointment must be rescheduled prior to your scheduled reservation time.

    Where is my reservation confirmation?
    After booking your visit with Santa, you will receive a confirmation email with your reservation details. Please check your junk or spam email folders if you don’t see an email. For customer/booking support, please contact Santaphotosoxford@gmail.com

    For any issues regarding the booking site, please contact: santaphotosoxford@gmail.com

    Pet Night FAQs


    Please keep in mind that there may be other pets present during your time slot, and we kindly request your cooperation in maintaining a comfortable environment for everyone. While we strive to have each session as stress-free as possible, due to the public setting, it may not always be feasible.

    We encourage all pet owners to arrive as close to their schedule time slot as possible to minimize interactions with other pets. To ensure the safety and comfort of all animals, please leash or safely contain your pets until your session begins, and follow guidance provided by Santa’s team.

    Pet Guidelines
    • Please enter and exit through Entrance 2 (Davis Drive & Eagle Street Entrance).
    • All pets must be on a leash, in a pet carrier or held by the owner at all times.
    • Owners must immediately clean any “messes”.
    • All animals must be current on vaccinations.
    • Aggressive/dangerous animals are not permitted.
    • Santa set staff, mall management and security have the discretion to turn way animals if they do not fit the above guidelines or appear aggressive towards people or other animals.
    Gift wrap

    Charity Gift Wrapping

    Location: Market & Co.

    From December 1 – 24, let us help you wrap up the holiday. Upper Canada is proud to support our remarkable partnership with Southlake Foundation.


    Monday - Saturday10:00 AM - 09:00 PM

    Sunday11:00 AM - 08:00 PM

    Market & Co. holiday set

    Spread Your Wings
    Show us your angel wings! Snap a photo at our beautiful display inside Market & Co. and don’t forget to tag us @UpperCanadaMall & @ShopMarketCo


    Monday - Saturday10:00 AM - 09:00 PM

    Sunday11:00 AM - 08:00 PM

    Child reading holiday book

    Storytime with Newmarket Public Library
    Join us on December 1, 8 & 15  from 11am to 12pm to enjoy a Holiday Storytime with Newmarket Public Library.


    Friday11:00 AM - 12:00 PM

    Monday - ThursdayClosed

    Saturday and SundayClosed

    Sandgate donation

    Sandgate Clothing Drive
    From December 1-21, drop off new clothing, toys, personal items and more to benefit Sandgate Women’s Shelter of York Region. Guest Experience will be accepting donations at the kiosk. Sandgate Women’s Shelter of York Region Inc. is a feminist organization, dedicated to empowering all persons who identify as women and their children through safe shelter, resources, information and advocacy in order to eliminate violence in their lives.


    Monday - Thursday11:00 AM - 07:00 PM

    Friday and Saturday11:00 AM - 08:00 PM

    Sunday12:00 PM - 06:00 PM

    Holiday Heroes

    Holiday Heroes Toy Drive
    The York Regional Police Holiday Heroes campaign is back on December 2nd & December 3rd. Located on the Upper Level by H&M. Every year, this program supports thousands of individuals and families in need right here in York Region. We are looking to collect cash, gift cards, new toys, new children’s clothing and non-perishable food items, all of which will be distributed through our partners Salvation Army and Victim Services of York Region.


    Monday - SundayClosed

    Woman shopping for Christmas tree ornaments.

    Santa’Ville has thoroughly enjoyed being a part of your Christmas tradition. Each year they design and personalize ornaments to commemorate milestones of your life.


    Monday - Saturday10:00 AM - 09:00 PM

    Sunday11:00 AM - 08:00 PM


    Christmas holiday calendar.

    Calendar Club

    Calendar Club Canada is the largest provider of calendars and puzzles in Canada. We are also celebrating our 30th year as an industry leader in games and toys, and recognized as the largest seasonal retailer in Canada. We have all your gift giving needs covered.


    Monday - Saturday10:00 AM - 09:00 PM

    Sunday11:00 AM - 08:00 PM


    Hickory Farms

    Hickory Farms

    Find the perfect gift that everyone will love. Because of our wide range of holiday gift baskets, luxury wine gift baskets, or the perfect gift just because, you’ll find something to satisfy any foodie. At Hickory Farms, we connect people through effortless gifting. Our gift baskets are crafted with the highest quality ingredients and expertly curated flavors so you can celebrate every moment with something truly delicious.


    Monday - Saturday10:00 AM - 09:00 PM

    Sunday11:00 AM - 08:00 PM

    Store Offers

    Enjoy the best deals and offers during this holiday season. Check our Store Offers page for this year’s specials.