Device Care

Sales Associate - Full time

Full-time

Why Device Care?

We love mobile technology. Not just the way cellphones have changed the world, but the way they work. Because we’re passionate about mobile, we’ve spent the past few years assembling an awesome team and building our skills to keep devices in top shape.

We strive to deliver the best possible customer service, ensuring our customers leave the store knowing their phone is in good hands. If you have the experience, qualifications and passion, along with great people skills, this may be the opportunity you’ve been looking for!

Responsibilities and Objectives

  • You love solving problems
  • You can lead a team and work independently
  • You provide customer support and answer technical related questions, including hardware and software troubleshooting, diagnosis and repairs
  • You can diagnosis and repair of smartphones and tablets, including current models from Samsung, LG, Apple and other manufacturers (Training will be provided)
  • Disassembly, component replacement and re-assembly of the latest smartphones and tablets with the highest degree of care and skill
  • You turn around repairs to customers as quickly as possible
  • You manage the parts inventory in an accurate and timely manner
  • You will keep up to date with the latest products and necessary technical implications (training is provided and required)

Personal Competences & Attributes

  • You are dynamic, intelligent and passionate about what you do
  • You have background in tech support and service
  • You have a sense of urgency but the ability to keep your cool
  • You are extremely well organized and neat
  • You are driven to constantly learn and increase your knowledge
  • You have extraordinary customer service commitment
  • You have planning and problem solving skills
  • You are willing to undergo product training on a regular basis

Experience

Some background in technology/repairs

High School diploma or equivalent

APPLY BY: taimour@devieccare.ca

 

View Store Details