Accessibility

Wheelchairs are available on a complimentary, first-come, first-served basis at our upper level Guest Experience desk. Please note: a piece of government-issued identification must be presented upon rental.

Upper Canada is happy to announce that the Adult Changing Table has now been installed in its temporary location inside the Family Washroom, on the Upper Level within the Food Court Washrooms. The full installation will take place and be complete in 2019.

At Upper Canada Mall (part of OMERS Enterprise) we strive to provide our services in a way that respects the dignity and independence of people with disabilities. We are committed to giving customers with disabilities the same opportunity to access our services in the same place and in a similar way as others. Our Accessibility Policy sets out the principles for how OMERS Enterprise provides customer service, member services and interacts with people with disabilities.

You can review our Accessibility Policy in English and French below:

Accessibility – English

Accessibilité – Français

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