Effective September 22

Proof of Vaccination & Identification Required for Entry into Upper Canada Food Court & Market & Co. Seating Area

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In accordance with provincial guidelines, effective September 22, proof of identification and proof of being fully vaccinated is required to enter and dine inside Upper Canada Food Court and Market & Co. seating area.

Proof of vaccination is not required for pickup, take out and outdoor dining options.

Accepted Proof of Vaccination:

The receipt that was provided to you by the Ministry of Health (paper or electronic) is considered to be acceptable proof. The receipt must indicate that you have received 2 valid doses.

Accepted forms of Identification include:

Proof of identification will also need to be shown and can be proved in the following ways: Birth certificate, Citizenship card, Driver’s License, Government (Ontario or other) issued Identification Card, including Health card, Indian Status Card /Indigenous Membership Card, Passport & Permanent Resident card.

As of August 14th, 2021, Upper Canada will be extending their hours as follows: Monday-Saturday 10am-8pm, Sunday 11am-7pm. Select hours may vary, see modified hours below

The health and safety of our customers, all employees at Upper Canada and our community will always be our highest priority. Effective July 16, 2021, indoor dining, recreation & entertainment will return to Upper Canada in compliance with Step 3 of the Government of Ontario’s Roadmap to Reopening.

*Guest Experience will be available from Monday-Friday 10am-7pm, Saturday 11am-7pm & Sunday 12pm-6pm. 

*Store hours may vary from shopping centre hours. Please contact individual stores for any questions. For store contact information CLICK HERE

What's Open

  • A list of Upper Canada retailers with modified hours can be found HERE
  • A list of restaurants offering indoor and outdoor dining can be found HERE
  • A list restaurants and eateries offering takeout and delivery can be found HERE
  • Select stores are also open for Curbside Pickup

ALL STORES ARE OPEN MALL HOURS UNLESS OTHERWISE INDICATED BELOW:

Retailers Temporarily Closed
Retailers with Modified Hours

Planning Your Visit

Before arriving, check Upper Canada’s real-time Centre Occupancy on our homepage to determine if you should anticipate lineups.

Occupancy information can be found here  and is for your safety, convenience and to help you plan for your visit. Shopping centre capacity is calculated using social distancing guidelines and local regulations.​ The capacity percentage shown on our homepage indicates real-time occupancy of the shopping centre based on the maximum allowable capacity under current Public Health measures.

If you have any questions during operating hours, text us at 905 218 1630

  • To protect the health and safety of our community, effective July 17, 2020, all persons entering or remaining at Upper Canada shall wear a mask or face covering which covers the nose, mouth and chin as required under the York Region By-Law.
  • Select stores are not accepting Upper Canada Gift Cards for Curbside Pickup purchases. Please check in advance with the store prior to making your purchase.
  • Upper Canada’s management team works closely with local government and public health throughout this period and will continue to do so. The health and safety of employees, customers and the community at large is our top priority.

Safety Measures

In accordance with provincial guidelines, effective September 22, proof of identification and proof of being fully vaccinated is required to enter and dine inside Upper Canada Food Court seating area. 

Proof of vaccination is not required for pickup, take out and outdoor dining options. 

Accepted Proof of vaccination:

The receipt that was provided to you by the Ministry of Health (paper or electronic) is considered to be acceptable proof. The receipt must indicate that you have received 2 valid doses.

Accepted forms of Identification include:

Proof of identification will also need to be shown and can be proved in the following ways: Birth certificate, Citizenship card, Driver’s License, Government (Ontario or other) issued Identification Card, including Health card, Indian Status Card /Indigenous Membership Card, Passport & Permanent Resident card.

Please review our safety guidelines and additional steps we are taking to keep you, our staff and community safe. Effective July 17, 2020, all persons entering or remaining at Upper Canada shall wear a mask or face covering which covers the nose, mouth and chin as required under the York Region By-Law.

What We’re Doing To Keep You Safe

  • Conducting active screening of all patrons entering Upper Canada 
  • Increased our cleaning frequency in high-touch and high-traffic areas using best practices and products identified by health organizations
  • Installed signage to reinforce physical distancing, guide customer traffic flow and hygiene
  • Placed hand sanitizer stations throughout the shopping centre
  • Limited capacity in the shopping centre, all elevators and washrooms
  • Some seating has been removed and clearly marked as out-of-use to maintain physical distance

 Please do your part to keep everyone safe: 

  • Wear a mask or a facial covering
  • Keep a safe distance 6ft / 2m apart
  • Cover your sneeze
  • Wash and/or sanitize your hands often
  • Stay home if you don’t feel well

Retailers Offering Curbside Pickup

How to use Curbside Pickup:

  • To make a purchase, first check the list and make sure the store is offering Curbside or Pickup. Then, contact the individual store by phone or online to confirm operating hours, the availability of the desired merchandise, and payment options to complete your purchase.​
  • Go to the designated curbside pickup lot
  • Pull into a designated parking spot, call the store to confirm your arrival & give them your parking spot number. A store employee will deliver the purchase to the backseat or trunk of your vehicle whenever possible.​​
  • To further protect your safety, and in compliance with the directive from local Government and Public Health, all participating Upper Canada retailers have been instructed that their employees must wear face coverings.​
  • On behalf of Upper Canada, our retailers and staff, we appreciate your understanding and cooperation with this process.

Aerie
Curbside Pickup – Green Lot

905-953-9383 – Visit Website

ALDO
Curbside Pickup- Orange Lot

905-836 9290 – Visit Website

American Eagle
Curbside Pickup- Orange Lot

905-952-0561 – Visit Website

Apple- Red Lot
Genius Bar by Appointment Only
905-952-3400 Visit Website

Aritzia
Curbside Pickup- Red Lot 
905-895-8777 – Visit Website

Banana Republic
Curbside Pickup- Green Lot
905-853-6085 – Visit Website

Browns Shoes
Curbside Pickup- Orange Lot 
905-868-8646 Visit Website

Call it Spring
Curbside Pickup- Red Lot

905-895-6761 – Visit Website

Caryl Baker Visage
Curbsid
e Pickup- Red Lot 
905-836-8577 – Visit Website

Casper
Curbside Pickup- Green Lot 

905-875-0738 – Visit Website

Clothz
Curbside Pickup- Orange Lot
905- 235-2200 – Visit Website

Crossings
Curbside Pickup- Orange Lot 

905-898-7195 Visit Website

Danish Pastry House
Curbside Pickup- Red Lot 
905-895-2099

Eddie Bauer
Curbside Pickup- Orange Lot 
905-836-5614 Visit Website

Gap/Gap Kids/Baby
Curbside Pickup- Red Lot 

905-836-1738- Visit Website

Guess
Curbside Pickup- Green Lot
905-836-0999- Visit Website

H&M
Available on Instacart – Visit Website

Honey
Curbside Pickup- Orange Lot 

905-836-0040 – Visit Website

Hotbox
Curbside Pickup- Orange Lot

647-341-5333 – Visit Website

Howard Jewellers
By appointment only- Green Lot
905-836-2726 – Visit Website

Hudson’s Bay
Curbside Pickup – Yellow Lot
Monday-Friday 10am-6pm
905-853 0986 – Visit Website

Kiddie Kobbler
Curbside Pickup- Red Lot 
905-853-4777 – Visit Website

Laura
Curbside Pickup- Red lot 

905-953-1093- Visit Website

LEVEL Med Spa
Curbside Pickup- Red Lot 
905-836-0500 Visit Website

Linen Chest
Curbside Pickup- Red Lot 
905-830-3629 – Visit Website

L’Occitane en Provence
Curbside Pickup- Orange Lot
905-895-6271 – Visit Website

Lululemon
Curbside Pickup- Orange Lot 

905-853-5399 – Visit Website

Lush- Green Lot
Curbside Pickup 

289-338-0356- Visit Website

Ma’s Best 
Curbside Pickup – Purple Lot
905-235-5977 – Visit Website

Melanie Lyne
Curbside Pickup- Orange Lot 
905-830-1401 – Visit Website

Michael Kors
Curbside Pickup- Green Lot 

905-954-1541 Visit Website

Old Navy
Curbside Pickup- Green Lot
905-830-1892 – Visit Website

Roots
Curbside Pickup- Orange Lot 

905-836-9555 – Visit Website

Sephora 
Curbside Pickup- Green Lot 
905-898-6767 Extension 115 – Visit Website

Sport Chek
Curbside Pickup – Purple Lot
Monday – Sunday 8am-8pm
905-952-0160 – Visit Website

Strauss
Curbside Pickup- Red Lot
Email for order and appointment – info@starsmenshops.com
905-830-0310 – Visit Website

Toys R Us
Curbside Pickup – Blue Lot

905-895-0869 – Visit Website

UNIQLO
Curbside Pickup – Exterior Entrance
289-383-7897 – Visit Website

ZUMIEZ
Curbside Pickup- Red Lot 

905-853-9019 – Visit Website

Need to redeem a gift card code?

Visit the Guest Experience Kiosk located on the Upper Level between Victoria’s Secret and Dynamite to redeem your gift card code.

Takeout & Delivery and Outdoor Dining

Select Upper Canada restaurants and eateries remain open for Takeout & Delivery and Outdoor/Indoor Dining with capacity limits in place.