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    Guest Experience

    Guest Experience Hours
    Monday-Friday: 1pm-8pm
    Saturday: 11am-8pm
    Sunday: 11am-7pm

    Call Us: 905-895-1961

    Live Chat
    Questions? We’re here to help! Our representatives are at your service

    Text Us: 905-218-1630

    Gift Cards

    View Upper Canada Mall gift card options here.

    SPC Card

    Student Price Cards can be purchased from our Guest Experience desk located by Entrance 2. For more information and terms and conditions, please visit SPCcard.ca.

    Wheelchairs & Walkers

    Available for loan from our Guest Experience desk during Guest Experience hours of operation. View on map.

    Guest Experience Hours
    Monday-Friday: 1pm-8pm
    Saturday: 11am-8pm
    Sunday: 11am-7pm

    Phone Charging Stations

    2 charging stations are located throughout the centre. View on map.

    Lost & Found

    If you have misplaced an item, contact Guest Experience at 905-895-1961 or Security at  905-895-5607.

    Family Care

    • Stroller Rental – Single  SmarteCarte strollers are available for rent at a cost of $8. View on map.
    • Family Washroom – Upper Canada Mall offers 2 family washrooms equipped with change tables. View on map.
    • Nursing Room – For your convenience, the centre has 2 nursing rooms. View on map.
    • Expectant Mother & Small Children Parking – Upper Canada Mall has designated parking stalls for expectant mothers and visitors with small children near each entrance.

    Electric Vehicle Charging (EVC)

    Upper Canada Mall has four Level 2 Electric-vehicle charging stations, which are located outside Entrance 1. Charging is $2/hr.