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Questions? We’re here to help! Our representatives are at your service.


Text Us: 905-218-1630
Call Us: 905-895-1961

Phone Charging Stations

2 charging stations are located throughout the centre. View on map.

Wheelchairs & Walkers

Available for loan from our Guest Experience desk. View on map.

Lost & Found

If you have misplaced an item, contact Guest Services at 905-895-1961 or Security at  905-895-5607.

Gift Cards

View Upper Canada Mall gift card options here.

Family Care

  • Stroller Rental – Single  SmarteCarte strollers are available for rent at a cost of $8. View on map.
  • Family Washroom – Upper Canada Mall offers 2 family washrooms equipped with change tables. View on map.
  • Nursing Room – For your convenience, the centre has 2 nursing rooms. View on map.
  • Expectant Mother & Small Children Parking – Upper Canada Mall has designated parking stalls for expectant mothers and visitors with small children near each entrance.

Electric Vehicle Charging (EVC)

Upper Canada Mall has four Level 2 Electric-vehicle charging stations, which are located outside Entrance 1. Charging is $2/hr.