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  • Home Visit Services

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    Get in Touch

    Questions? We’re here to help! Our representatives are at your service during shopping centre hours.

    • Chat with us here
    • Call: 905-895-1961
    • Email: UpperCanadaGuestExperience@OxfordProperties.com
    • If your matter is urgent, call Security: 905-895-5607

    Lost and Found

    If you have misplaced an item, contact Guest Experience at 905-895-1961 or Security at 905-895-5607.

    Family Services

    • Stroller Rental: Single SmarteCarte strollers are available for rent at a cost of $8. Located on the Upper Level by Entrance 2 and the Lower Level by Entrance 3.
    • Family Washroom: Upper Canada Mall offers 2 family washrooms equipped with changing tables. View on map. 
    • Nursing Room: For your convenience, the centre has 2 nursing rooms. View on map. 
    • Expectant Mother & Small Children Parking: Upper Canada Mall has designated parking stalls for expectant mothers and visitors with small children near each entrance.

    Phone Charging

    2 phone charging stations are located throughout the centre. View on map.

    Electric Vehicle Charging (EVC)

    Upper Canada Mall has four Level 2 Electric-vehicle charging stations, which are located outside Entrance 1.


    Wheelchairs and walkers are available for loan from Guest Experience. View on map.

    Wifi in Mall

    Complimentary wifi is available in-mall. Shoppers can connect to the network: UCM_Free_Wifi.

    SPC Cards

    Student Price Cards can be purchased from our Guest Experience desk located by Entrance 2. For more information and terms and conditions, please visit SPCcard.ca.