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Get in Touch
Questions? We’re here to help! Our representatives are at your service during shopping centre hours.
- Chat with us here
- Call: 905-895-1961
- Email: UpperCanadaGuestExperience@OxfordProperties.com
- If your matter is urgent, call Security: 905-895-5607
Lost and Found
If you have misplaced an item, contact Guest Experience at 905-895-1961 or Security at 905-895-5607.
Family Services
- Family Washroom: Upper Canada Mall offers 2 family washrooms equipped with changing tables. View on map.
- Nursing Room: For your convenience, the centre has 2 nursing rooms. View on map.
- Expectant Mother & Small Children Parking: Upper Canada Mall has designated parking stalls for expectant mothers and visitors with small children near each entrance.
Phone Charging
2 phone charging stations are located throughout the centre. View on map.
Electric Vehicle Chargers
Upper Canada Mall has four Level 2 electric-vehicle charging stations, which are located outside Entrance 1.
Wheelchairs
Wheelchairs and walkers are available for loan from Guest Experience. View on map.
Strollers
Single SmarteCarte strollers are available for rent at a cost of $8. Located on the Upper Level by Entrance 2 and the Lower Level by Entrance 3.
Wifi in Mall
Complimentary wifi is available in-mall. Shoppers can connect to the network: UCM_Free_Wifi.
SPC Cards
Student Price Cards can be purchased from our Guest Experience desk located by Entrance 2. For more information and terms and conditions, please visit SPCcard.ca.