Permanent Part Time Sales Associate

Permanent part time sales position. Will train the best candidate. Seeking reliable and pleasant individual.

Kitchen Staff

Your job will be to connect with customers, make/serve drink and food orders, educate customers about our products, and regular maintenance of our store. Come join our rewarding & fast-paced environment.

Assistant Manager

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviours to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.

CRITICAL COMPETENCIES
Drives Results
Accountability
Talent Builder
Customer Impact

ORGANIZATIONAL LEADERSHIP
Member of the store leadership team and act as a trusted leader.
• Take pride in the brand, product, store and team to deliver a compelling shopping experience for our customer.
• Collaborate with leaders and employees to execute merchandising, customer, talent and product strategic
initiatives to improve processes.
• Maintain a clean and safe environment to prevent loss and minimize risk.
• Create and foster a collaborative store culture.
• Demonstrate values and behaviours consistent with our culture.
• Uphold all company policies as outlined in policy and procedure guide to include; Code of Business Conduct, Employee Policy Guide and Employee Appearance Guideline

WHAT YOU’LL DO
• Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
• Recruit, hire and develop highly productive Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

WHO YOU ARE
• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast- paced environment.
• Driven by metrics to deliver results to meet business goals.
• Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
• Ability to travel as required.

COMPETENCIES AND BEHAVIORS
DRIVES RESULTS:
Fulfils assigned tasks
• Works towards commercial and business goals, focuses on activity
• Understands the importance to the business of achieving commercial success
• Works to make things better
• Looks for opportunities to improve and takes ad hoc actions
• Delivers as long as there are no major obstacles based on original plan without contingency
• Understands the general profit drivers for area
ACCOUNTABILTY:
• Let’s people follow guidelines
• Sets specific, clear performance objectives, standards, accountabilities, and process goals for individuals or groups, with potential for measurement
• Pays close personal attention to the details of a process; checks things out to ensure they are done right
• Adheres to core business planning and reporting processes; personally attends to details
TALENT BUILDER:
• Encourages individuals to develop
• Identifies actions critical to high performance
• Provides specific feedback on performance near the event
• Sets general development goals for improvement in current position and provides standard development opportunities
• Identifies general recruitment need, even if different from the expected or traditional recruitment direction of the organization
CUSTOMER IMPACT:
• Has basic understanding of the customer and uses it
• Listens to the customer’s feedback and acts on it
• Knows and can describe general industry characteristics and trends
• Identifies the basic forces of the market at a general level: typical customers, suppliers, products, and biggest or best known competitors

Sales Assistant Upper Canada Mall

About the Role:

As a Sales Associate at PokinPokin, you will be responsible for:
-Delivering sales through friendly and efficient customer service
-Ensuring our customers have a fun and enjoyable shopping experience
-Demonstrating PokinPokin’s products
-Assisting customers with their queries using your product knowledge
-Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
-Ensuring the store looks presentable and inviting to our customers

About PokinPokin:

We have opened more than 50 offline stores in China, more than 2,600 devices in total, and our average monthly turnover is over 15 million, ranking among the top five entertainment companies in China in terms of revenue.

In fact, the claw machine has appeared 30 years ago. For a long time, most claw machine shops have maintained the old business model. According to PokinPokin’s market survey, almost 90% of claw machine shops are still using the gameplay from 10 years ago. They always believed that the process of catching dolls alone could please customers, and they never cared about the quality of plush toys in the claw machines. This has also led to the fact that in most people’s inherent thinking, the claw machine is always bound to the two concepts of “low-end” and “it is impossible to clamp”. The times are different now, trendy figures have set off a huge wave in the world, and young people all over the world are rushing to buy them, the best examples of which are BearBrick and Pop-Mart. And what has changed with this change is the claw machine market. In China, there are currently two claw machine brands that stand out, one is “夹机占” and the other is “PokinPokin”. PokinPokin’s claw machine has a very high chance of grabbing. In the process of playing, people will first get rid of an inherent idea of claw machines, that is, “extremely difficult”. We have cooperated with world-renowned IPs, such as “BANDAI SPIRITS”, “Pop-Mart”, “Sumikko Gurashi” and so on. While cooperating with these big brands, we are also looking for cooperation with small designer brands, in this way to achieve the diversity of PokinPokin products. In other words, we sell our products through the game of grabbing claw machines, and we have achieved great success in the Chinese market so far.

About You

-Some high school required
-Excellent verbal/written communication and organizational skills
-Basic computer skills
-Understands the importance of Customer Service
-Sound understanding of mathematics and strong reading comprehension skills
-Ability to stand during scheduled shifts
-Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
-Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
-Ability to operate POS system

Interested applicants, please apply directly here with your resume, or you can send your resume to email address: zhuzhengjie2020@gmail.com / text: 437-438-1022