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Hours & Services
DAILY OPERATING HOURS:
- Monday to Saturday | 10:00AM – 8:00PM
- Sunday | 11:00AM – 7:00PM
EXTENDED HOLIDAY HOURS BEGIN: Saturday, November 30th, 2024
- Monday to Saturday | 10:00AM – 9:00PM
- Sunday | 11:00AM – 8:00PM
*PLEASE NOTE: Individual store hours may vary. Please contact stores directly or Guest Experience (905-895-1961) for details.
HOLIDAY KEY DATES
Black Friday | Friday, November 29 | 9:00AM – 9:00PM
Christmas Eve | Tuesday, December 24 | 9:00AM – 6:00PM
Christmas Day | Wednesday, December 25 | CLOSED
Boxing Day | Thursday, December 26 | 9:00AM – 8:00PM
New Year’s Eve | Tuesday, December 31 | 10:00AM – 6:00PM
New Year’s Day | Wednesday, January 1 | 11:00aAM – 6:00PM
Regular shopping hours will resume on Thursday, January 2, 2025:
- Monday to Saturday | 10:00AM – 8:00PM
- Sunday | 11:00AM – 7:00PM
From December 9-24, let us help you wrap up the holiday. Upper Canada is proud to support our remarkable partnership with Southlake Foundation.
Monday to Saturday | 11:00AM – 7:00PM
Sunday | 11:00AM – 6:00PM
Location: Upper Level by Lenscrafters
Hours
Monday - SundayClosed
Santa Returns to The Holly Jolly Lodge
Book your photos and pet photos with Santa now!
Get 20% off photo packages on weekdays from November 12-28*. Use code: November20!
* Available for weekdays only, except for Black Friday. Not valid for pet photos.
The Holly Jolly Lodge is back! Experience the magic of the holiday season at Upper Canada.
To avoid disappointment, we encourage guests to reserve their Santa visit and photo package in advance. Limited walk-ups available on a first come, first serve basis and are subject to availability.
November 12 – December 23
Monday to Saturday | 10:00AM – 8:00PM
Sunday | 11:00AM – 7:00PM
Christmas Eve (December 24)
10:00AM – 3:00PM
Location: Lower Level, Centre Court
Hours
Monday - SundayClosed
Pets with Paws
Furry friends are invited to have their photos taken with Santa and experience the magic of the Holidays at Pets with Paws. Bring your fluffiest friends to Upper Canada Mall to see Mr. Claus in support of OSPCA. All pets with paws are welcome!
Please note only service animals are permitted in the centre during mall hours.
HOURS OF OPERATION
Wednesday, November 13, 20 & 27 from 5:00PM – 8:00PM
Book Now
FAQs and Support
What if I need to reschedule or cancel?
Your reservation is non refundable. However if you need to reschedule, you can do so by following the information on your reservation confirmation email. Your appointment must be rescheduled prior to your scheduled reservation time.
Where is my reservation confirmation?
After booking your visit with Santa, you will receive a confirmation email with your reservation details. Please check your junk or spam email folders if you don’t see an email. For customer/booking support, please contact santaphotosoxford@gmail.com
For any issues regarding the booking site, please contact: santaphotosoxford@gmail.com
Pet Night FAQs
DISCLAIMER
Please keep in mind that there may be other pets present during your time slot, and we kindly request your cooperation in maintaining a comfortable environment for everyone. While we strive to have each session as stress-free as possible, due to the public setting, it may not always be feasible.
We encourage all pet owners to arrive as close to their schedule time slot as possible to minimize interactions with other pets. To ensure the safety and comfort of all animals, please leash or safely contain your pets until your session begins, and follow guidance provided by Santa’s team.
Pet Guidelines
- Please enter and exit through Entrance 2 (Davis Drive & Eagle Street Entrance).
- All pets must be on a leash, in a pet carrier or held by the owner at all times.
- Owners must immediately clean any “messes”. Bags are available onset and at Guest Experience
- All animals must be current on vaccinations.
- Aggressive/dangerous animals are not permitted.
- Santa set staff, mall management and security have the discretion to turn way animals if they do not fit the above guidelines or appear aggressive towards people or other animals.
New this year, Upper Canada invites guests to Experience the JOY of the Holidays at our new holiday hub! Located in Market Court, this space will bring our community together with FREE, fun, family focused holiday entertainment and events! Hosted by retailers, community partners & local entertainment, there is JOY for all to experience.
Check out our schedule below.
Please note all events are open to the public. First come, first served. Please be mindful that there are many who want to participate – please take only one item per person.
Experience the JOY of Reading
Tuesday, November 12 | Saturday, November 16, 23, 30 | Saturday, December 7, 14, 21 |10:00AM – 10:20AM |
Storytime with Santa. Join Santa as he reads holiday stories. in partnership with the Newmarket Public Library.
Friday, November 15 & 29 | 10:00am-5:00pm
Newmarket Public Library hosts holiday themed origami crafts with Storytime at 11am & 2pm
Thursday, December 5 | 1:00pm-5:00pm
Newmarket Public Library hosts holiday themed origami crafts with Storytime at 2pm & 4pm
More Details
Experience the JOY of Traditions
Saturday, November 23 & Sunday, November 24
We all have holiday traditions we look forward to every year! Join us for some of our favourites.
10:00AM – 12:00 PM |Holiday family acoustic music with John Lemme.
12:00PM – 4:00PM | Letters to Santa | Write & personalize your letter to Santa, and mail it right here. Santa’s elves will pick it up and take it to the post office!
More Details
Experience the JOY of Creating
Saturday, November 30 & Sunday, December 1
Creating is a part of the holidays for many of us – so come get crafty and make some holiday themed friendship bracelets!
12:00PM – 4:00PM | Holiday Friendship Bracelet Making. Give it to a friend or keep it for yourself (we won’t tell!)
4:00PM – 6:00PM | Holiday Music
More Details
Experience the JOY of Entertaining
Saturday, December 7 & Sunday, December 8
Holiday entertaining brings everyone together – these JOYful experiences will give you some great ideas!
11:00AM, 11:20AM & 11:40AM | Figure skating show! Holiday entertainment comes to life!
12:00PM – 4:00PM | Holiday Mocktail demonstrations and sampling
More Details
Experience the JOY of Coziness
Saturday, December 14 & Sunday, December 15
Lean into the warmth of the holiday season with beanie hat decorating and holiday carolers to bring coziness to life.
12:00PM – 4:00PM | Beanie hat decorating | Keep your noggin’ warm with your cozy creation!
4:00PM – 6:00PM | Holiday Carolers | These nostalgic and cozy sounds of the season are sure to bring JOY.
More Details
Experience the JOY of Magic
Saturday, December 21 & Sunday, December 22
Feel the holiday spirit with eye-catching magic shows and cookie decorating for all.
11:00AM – 11:35AM | Magician
12:00PM – 4:00PM | Cookie Decorating
More Details
Please check back as more holiday pop-ups are added.
Personalize and design your ornaments and holiday decor to commemorate life milestones for the people you love.
Location: Lower Level by Danish Pastry House
Hours
Monday - Saturday10:00 AM - 08:00 PM
Sunday11:00 AM - 07:00 PM
Cover all your gift giving needs with curated games, toys, calendars, puzzles and more.
Location: Lower Level by Laura
Hours
Monday - Saturday10:00 AM - 08:00 PM
Sunday11:00 AM - 07:00 PM