Upper Canada Mall

DAILY OPERATING HOURS:

• Monday to Saturday | 10:00AM – 8:00PM
• Sunday | 11:00AM – 7:00PM

EXTENDED HOLIDAY HOURS BEGIN: Saturday, November 29th, 2025

• Monday to Saturday | 10:00AM – 9:00PM
• Sunday | 10:00AM – 7:00PM

*PLEASE NOTE: Individual store hours may vary. Please contact stores directly or Guest Experience (905-895-1961) for details.

Black Friday | Friday, November 28 | 9:00AM-9:00PM

Christmas Eve | Wednesday, December 24 | 9:00AM-5:00PM

Christmas Day | Thursday, December 25 | Closed

Boxing Day | Friday, December 26 | 9:00AM-8:00PM

New Year’s Eve | Wednesday, December 31 | 10:00AM-5:00PM

New Year’s Day | Thursday, January 1 | 10:00AM-5:00PM

Regular shopping hours will resume on Tuesday, January 2, 2026:

• Monday to Friday | 10:00AM-9:00PM
• Saturday | 10:00AM-8:00PM
• Sunday | 11:00AM-7:00PM

Furry friends are invited to have their photos taken with Santa and experience the magic of the Holidays at Pets with Paws. Bring your fluffiest friends to Upper Canada to see Mr. Claus in support of OSPCA. All pets with paws are welcome!

Please note only service animals are permitted in the centre during mall hours.

The dates and times below are reserved for pet photos only. Santa wears a special suit for these sessions to prevent any allergy concerns.

HOURS OF OPERATIONS

Dates: Wednesday, November 12, 19, & 26
Time: 5:00PM-8:00PM

What if I need to reschedule or cancel?
Your reservation is non refundable. However if you need to reschedule, you can do so by following the information on your reservation confirmation email. Your appointment must be rescheduled prior to your scheduled reservation time.

Where is my reservation confirmation?
After booking your visit with Santa, you will receive a confirmation email with your reservation details. Please check your junk or spam email folders if you don’t see an email. For customer/booking support, please contact santaphotosoxford@gmail.com or 1-844-628-1211.

For any issues regarding the booking site, please contact: santaphotosoxford@gmail.com

Can I visit Santa without making a reservation or buying a photo package?
Of course! If there are no photo reservations booked, guests are welcome to come and say hello to Santa. Our walk-in tree is always available for guests to visit and take pictures in.