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  • Home Store Laura
      • Sun: 11:00AM - 7:00PM

        Mon: 10:00AM - 8:00PM

        Tue: 10:00AM - 8:00PM

        Wed: 10:00AM - 8:00PM

        Thu: 10:00AM - 8:00PM

        Fri: 10:00AM - 8:00PM

        Sat: 10:00AM - 8:00PM

    • 905-953-1093
    • View Store Website
    Image of an Upper Canada gift card Accepts Upper Canada Gift Cards

    Laura is the retailer Canadian women trust for stylish fashions that flatter & fit her lifestyle. Laura's signature collections include career wear, casual wear, special occasion dresses, outerwear and accessories. Their expert stylists offer honest, personalized service, practical advice and are always available to help find the right outfit for any occasion.

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    Job Listings

    • Hours Per Week:   24

      Type of Work:   0-2 years experience required, No experience required

      Role Summary

      The Laura Canada Service Coordinator assists with the management of merchandise in every way, including receiving, visual merchandising, window display, markdowns, cash desk and preparing outgoing merchandise. Provides exemplary service to all customers.

      Critical Functions

      1. Customer Service

      Provides exemplary customer service at cash desk (stop, drop and serve when a client needs assistance, manage line-up, acknowledge clients in line, fold and handle merchandise with care, thank the client, walk around counter to hand the purchase to client).
      Captures all relevant customer information including emails and enter them into the CRM (Customer Relations Management) system.
      Promotes effectively the loyalty program to all customers.
      Promotes and executes Customers Orders.
      Handles customer issues/questions related to returns, customer orders or exchanges in a professional and positive manner.
      2. Merchandise and Visual Presentation

      Unpacks and accurately verifies all incoming merchandise, steaming where necessary and removing excess tags in a timely manner.
      Places goods on sales floor in accordance with visual merchandising directives.
      Assists management by changing product placement within store to ensure color and product stories are coherent, especially as new goods are received regularly and older goods are sold.
      Completes markdowns and prepares outgoing merchandise quickly and accurately.
      Assists management by installing marketing signage throughout store, read Email and takes action.
      Dresses window mannequins adhering to visual standards, including any mandatory directives that may be issued.
      Is responsible in maintaining the cash desk clean and organized.
      3. P.O.S System

      Executes all P.O.S. procedures accurately and efficiently (i.e. refunds, transfers, customer orders, etc.).
      Controls all cash handling and adheres to LP policies and procedures (i.e. float counts, deposits, etc.).
      Places a sense of urgency in executing administrative requirements as directed (i.e. extracting communications received via email, customer orders, supply orders, etc.).
      Requirements

      Experience in a retail environment preferred
      Sense of urgency
      Basic computer skills
      Conducts oneself in a professional manner.
      Demonstrates initiative on an ongoing basis.
      Positive attitude and confident
      English as required
      Must be available to work nights and evenings ,weekends.

      Application Medium:

      • Pick up an application form in store
      • Bring your CV and personal letter directly to the store
      • Apply via the web
      Apply Online

    Laura is the retailer Canadian women trust for stylish fashions that flatter & fit her lifestyle. Laura's signature collections include career wear, casual wear, special occasion dresses, outerwear and accessories. Their expert stylists offer honest, personalized service, practical advice and are always available to help find the right outfit for any occasion.

    Collapsible Content

    Job Listings

    • Hours Per Week:   24

      Type of Work:   0-2 years experience required, No experience required

      Role Summary

      The Laura Canada Service Coordinator assists with the management of merchandise in every way, including receiving, visual merchandising, window display, markdowns, cash desk and preparing outgoing merchandise. Provides exemplary service to all customers.

      Critical Functions

      1. Customer Service

      Provides exemplary customer service at cash desk (stop, drop and serve when a client needs assistance, manage line-up, acknowledge clients in line, fold and handle merchandise with care, thank the client, walk around counter to hand the purchase to client).
      Captures all relevant customer information including emails and enter them into the CRM (Customer Relations Management) system.
      Promotes effectively the loyalty program to all customers.
      Promotes and executes Customers Orders.
      Handles customer issues/questions related to returns, customer orders or exchanges in a professional and positive manner.
      2. Merchandise and Visual Presentation

      Unpacks and accurately verifies all incoming merchandise, steaming where necessary and removing excess tags in a timely manner.
      Places goods on sales floor in accordance with visual merchandising directives.
      Assists management by changing product placement within store to ensure color and product stories are coherent, especially as new goods are received regularly and older goods are sold.
      Completes markdowns and prepares outgoing merchandise quickly and accurately.
      Assists management by installing marketing signage throughout store, read Email and takes action.
      Dresses window mannequins adhering to visual standards, including any mandatory directives that may be issued.
      Is responsible in maintaining the cash desk clean and organized.
      3. P.O.S System

      Executes all P.O.S. procedures accurately and efficiently (i.e. refunds, transfers, customer orders, etc.).
      Controls all cash handling and adheres to LP policies and procedures (i.e. float counts, deposits, etc.).
      Places a sense of urgency in executing administrative requirements as directed (i.e. extracting communications received via email, customer orders, supply orders, etc.).
      Requirements

      Experience in a retail environment preferred
      Sense of urgency
      Basic computer skills
      Conducts oneself in a professional manner.
      Demonstrates initiative on an ongoing basis.
      Positive attitude and confident
      English as required
      Must be available to work nights and evenings ,weekends.

      Application Medium:

      • Pick up an application form in store
      • Bring your CV and personal letter directly to the store
      • Apply via the web
      Apply Online

    Collapsible Content